Are you a business owner who has had a shock mobile data bill? You’re not alone, writes The One Point…
Many organisations unknowingly spend too much money on a poorly managed business phone contract, costing them thousands of pounds each year.
Solutions exist, such as shared data plans, but bill shock still happens when someone exceeds their monthly allowance resulting in an unexpectedly large bill at the end of the month.
It can be challenging to track how much data everyone in your team is using, especially if they work remotely or travel frequently. Uncontrolled use, however, risks that one person could use up all the available data for the whole group without anyone else knowing until it’s too late!
Keep reading to learn how your business can avoid shock bills and get the best value from your business data plans.
- Proactive bill checking on your shared data plans.
- Mobile Device Management (MDM) for increased control on how business devices use.
- Some useful tips for sensible data usage for your teams.
Proactive data checking on shared data plans
Sharer plans are O2 business mobile tariffs that allow the data allowance from one device to be shared with another. They are just one way in which O2 offer flexibility to businesses and help you take control of your business data.
We can check daily on your company’s usage across a whole team and make insightful suggestions to help reduce use before you get hit with any unexpected bills.
Proactive data usage checking is the best way to ensure that your business stays on top of its mobile data spend. Let us take care of it all so that you can focus on what matters most – your business goals.
The One Point’s proactive team means that you don’t have to worry about bill shock anymore; we’ll do it for you!
If you do find you’re spending more than you expected, we’ll help to find the best way forward to manage your team’s usage. At The One Point we put the focus on the customer needs and look for ways to break down ridged boundaries with the help of the flexibility offered by O2.
In the short term, we can add additional data bolt-ons to your plans, and in the long term, we can make adjustments to your data plan if we notice consistent overspend.
It is possible for us to measure data use no matter what kind of device or tariff used. This includes O2 esim and duel sim options.
We can also answer common questions like who is using your data and why they are using it. This knowledge can help you identify the members who need more data to help them do their job effectively and safely while costing you less.
Mobile device management (MDM) for your teams
Another way we can help is our mobile device management services.
MDM is a business-specific service that provides company-owned devices with customisable software to allow effective monitoring.
With MDM, a business can set policies for devices with their desired configuration for company-provided phones.
An MDM plan gives a business greater control over how data is used and offers remote access to modify any settings as required through an MDM app. Adjustments can include blocking certain websites and installing necessary applications when using company data plans.
An added benefit is security. Suppose users don’t have the right business apps installed. In that case, business owners can remotely install them, allowing for more secure mobile working practices that will reduce the risk of viruses making their way onto your business phones and tablets.
How else can businesses cut down on data usage?
Another way to make the best of your data is to encourage your team to practice good habits when using company phones. Wise usage helps your team not only stay safe and secure but can save money too.
Make use of wifi – When safe to do so
Teams can make wise use of secure wifi networks, which means they’re not using data for public internet access. A secure network can be considered a business premise network or the users own home network. A public network is one where anyone can join, such as a coffee shop.
As a rule of thumb, you should always say no when your phone asks you to update or download something with your mobile data. Waiting for secure data can prevent malware and ransomware attacks meaning your business data does not get into the wrong hands.
Instead, remind your team to wait until they get connected to a wifi signal and ignore the prompts to update to the new iOS or new version of an essential app when not connected to a secure network. Businesses can roll out updates such as these with MDM services.
Don’t leave video apps on autoplay
Make sure that any video app your team may be using has autoplay disabled. In most video apps, you can usually disable this function in the settings menu. By neglecting to turn off autoplay, it’s easy for practical applications like YouTube to have videos run on repeat when not switched off properly.
Ensure your team knows to deselect play, so you don’t have videos repeating and using data.
After using an app, it’s a good idea to turn it off properly
Many people habitually leave applications open after using them without realising that they may continue to use our data as these apps run in the background.
Go ahead and share these tips with your team – not only cn they help them save buisness data but their own personal data too.
Avoid shock bills for your business
Business phone contracts shared across your whole team can be a great way to keep your people connected and a convenient way to manage your business mobiles. Unfortunately, they also have the potential to become quite costly if you don’t have an appropriate business mobile contract in place.
When you sign up for a new business contract, make sure that it includes proactive checks on data use so that you know exactly how much data is being used by every device and employee at all times. This visibility will allow you to keep track of your data usage and avoid any overages.
This is all part of the service that has made The One Point known for our teams willingness to go the extra mile.
Did you know at The One Point we have:
- Won O2 business Direct Partner of the year for three years.
- Won the HDM Customer Focus award.
- Been named as finalists in the 2020 Keeping Britain Working (during Covid-19) award.
The One Point can help you say goodbye to shock data bills forever. We can take care of business data plans and help you avoid the pitfalls that come with managing business mobile phones.
For more information, call us today on 01482 420150, and we’ll be happy to answer any questions about how we can protect your business from higher bills than you should be paying.