But the service and help from Audi on demand was simply superb. It was a disastrous day. I had a temporary hire car to collect and a full diary. Then I remembered. I hadn’t received my driving licence back from having 3 points added for 34mph in a 30 limit. Quite simply – it was a disaster. My business partner Nigel was my first thought, could he collect me drive and me around? What was his...