The number of customers using digital tickets on Northern trains has hit a monthly high – at more than 70% (71.45%) of all journeys between January 5 and February 1. On its highest single day, the number was almost 80% (79.5%). It follows significant investment by Northern in its digital ticket infrastructure in recent years, making it easier than ever to buy a ticket via its app, website or one...

A train conductor from Middlesbrough has won an award for helping save the life of a passenger. Northern's Liam King was named winner of the Lifesaver Award at the 2024 RailStaff Awards for his intervention that helped save the life of a woman on his train. The 27-year-old alerted the driver and contacted the emergency services before performing CPR on the woman. He managed to revive her, but...