Age UK Hereford & Worcestershire (Age UK H&W), which sets out to support older people, their families and carers, has partnered with the UK’s leading transformational solutions provider, Antser, to support best practice for care homes across the country.
With recent research revealing two-thirds of UK care home staff admitting the quality of care is being overlooked due to outdated and time-consuming procedures, the Adult Care Providers Handbook, created by tri.x, part of Antser, was developed with managers and staff working at all levels in care homes at its core.
In a bid to deliver a trusted set of procedures that promotes better outcomes for vulnerable adults, Age UK H&W, a local charity and specialist in health and social care training, were appointed by Antser to conduct a quality assurance check on the Handbook.
Overseeing the partnership, Colin Hanley, training co-ordinator at Age UK H&W, said: “It has been incredible working with Antser and with people who are as passionate as us. To meet a team and organisation who are like-minded, at the same level as us in terms of quality, and who also want projects to thrive has been so inspiring.”
“The Adult Care Providers Handbook, created by Antser, is an incredibly valuable resource that can be accessed by managers or care workers to provide instant or deep information on any subject in health and social care.”
Sally Gillies, adult social care project manager at Antser, said: “We are proud of our Handbook and of our partnership with Age UK H&W. Providing a set of high-quality procedures that have been assured by one of the UK’s leading charities for care, is the greatest tool we can provide care homes across the country. Their robust quality assurance, testing and testimony have assured us that we have developed a tool that will make a real difference to the sector and all the individuals it supports.
“Having informative, personalised, and expert knowledge at your fingertips can transform how care home staff at all levels deliver care for their service users. Our new Handbook is the first of its kind. A comprehensive source of procedures and practice guidance for the whole service, not just the registered person. Where the focus isn’t solely on processes, but on core values and principles, implementing and embedding them service-wide to provide care that is truly outstanding. There is the added feature of a built-in portal that allows managers to allocate and monitor reading, providing evidence of compliance and learning for inspectors and commissioners.
“We are confident that our Handbook will not only have a positive impact on those already caring for vulnerable adults but for the thoughts of adults looking to enter care over the coming years.”
Delivering transformational solutions to the social care, health and education sectors in partnership with local authorities and independent providers, Antser’s solutions range from direct work with children and core compliance to transformation, training, and technology all with one aim in mind – to deliver better outcomes.